AI handles scheduling, reminders, and common inquiries 24/7 so your team can focus on patient care.
Challenges every healthcare practice faces
Patients wait 10+ minutes to schedule a simple appointment. Many hang up and call a competitor.
Missed appointments without reminders cost practices thousands in lost revenue every month.
Patients call at 7pm to reschedule. Nobody answers. They cancel via voicemail—or just don't show up.
AI staff trained for medical practices, dental offices, and wellness clinics
Answers calls professionally. Handles scheduling, provides office hours and location, routes urgent calls appropriately.
Books appointments based on provider availability, appointment type, and patient preferences. Syncs with your practice management system.
Automated reminders via text, email, or phone reduce no-shows. Patients can confirm, cancel, or reschedule easily.
Answers common insurance and billing questions. Provides accepted insurance info and directs complex questions to your billing team.
Identifies urgent situations and routes them appropriately. Non-urgent calls get scheduled callbacks during business hours.
Takes refill requests and routes them to your clinical team. Patients get confirmation without holding on the phone.
Join healthcare providers already using Viva AI. Setup takes minutes.